Frequently Asked Questions
Everything you need to know about your luxury shopping experience.
What are your shipping rates and delivery times?
We offer complimentary standard shipping on all orders over $75. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How can I return or exchange an item?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition and packaging. Please visit our Returns Portal to generate a prepaid shipping label.
Are your products authentic and ethically sourced?
At Miracle de Paris, we guarantee 100% authenticity for all our products. We partner directly with verified designers and manufacturers who adhere to strict ethical labor and sourcing standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer gift wrapping services?
Yes, we offer signature luxury gift wrapping for a small additional fee. You can select this option at checkout and include a personalized message for the recipient.